Privacy Statement

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At the Alhampton Inn, we value your privacy and are committed to protecting your personal information. This Privacy Statement explains how we collect, use, and safeguard your data. By using our website, you consent to the practices described herein including Marketing in section 2 below.

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information is your consent. You may remove your consent at any time. You can do this by contacting us via marketing@alhamptoninn.com

1. Information We Collect:

- Personal Information:  When you sign up for our newsletter, or contact us, we may collect your name, contact details, and payment information for bookings.

- Browsing Information:  We collect data about your use of our website, including your IP address, browser type, and pages visited. We use cookies and similar technologies for this purpose.

2. How We Use Your Information:

- Marketing:  With your consent, we may send you promotional materials, offers, and updates about our services. You can opt out of marketing communications at any time.  Please email us via marketing@alhamptoninn.com if you would like to opt out.

- Website Improvement:  We use browsing information to analyse website traffic and enhance the user experience.

3. Data Sharing:

- We do not sell your data to third parties. We only share information as necessary to provide our services and comply with legal obligations.

4. Data Security:

- We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

5.  Data Retention:

• We hold your personal information securely for our marketing records and retain this until such time as you unsubscribe from our marketing distribution list or advise us that you no longer wish to be on it. We will then dispose your information by deleting your records from our data.

- You can unsubscribe from our marketing communications at any time.

 

6. Your Data Protection Rights:

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.

• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

• Your right to object to or restrict processing - You have the right to object to the processing of your personal information in certain circumstances.

• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us as set out in section 9 below if you wish to make a request.

7. Cookies:

- We use cookies for website analytics and functionality. You can manage cookie preferences in your browser settings.

8. Changes to this Privacy Statement:

- We may update this Privacy Statement to reflect changes in our practices or legal requirements. We will post the revised statement on our website with an updated effective date.

9. Contact Us:

If you have questions or concerns about this Privacy Statement or our data practices, please contact us at:

Alhampton Inn,
Alhampton,
Somerset
BA4 6PY

Telephone: 01749 860747
Email: marketing@alhamptoninn.com

If you are not happy with our response or want to complain you can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email

 

or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

 

Effective Date: 11 November 2023